Letters of Gratitude
Palmdale Regional Medical Center: Kindness and attention from hospital staff will never be forgotten.
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Aiken Regional Medical Centers: Doctors and nurses receive praise from new mom.
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Hampton Behavioral Health Center: During this stressful and scary time, patient admires the staff’s dedication and care.
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The Vines Hospital: Patient discovers value of life from caring and attentive staff.
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Palmdale Regional Medical Center
I know these are scary times we live in with the coronavirus, but I want to take a moment to say “Thank You” to the Palmdale Regional Medical Center Staff.
I took my wife to the Emergency Room and upon leaving, decided to send an email detailing some of my frustrations. I was pleasantly surprised to find out that a PRMC staff member read my email with my concerns and actively pursued and investigated my wife’s care. She called me and explained every detail. And on top of that the nurses that were directly responsible for my wife’s well-being kept me well
informed each day about her care.
Lastly, I want to share a single act of kindness by a patient advocate. I had called and asked her if she could help me get an anniversary card/gift to my wife. She was more than happy to help me and the next week the advocate even called me on our anniversary to see if I was still planning to meet her so I could deliver the card/gift to my wife.
Aiken Regional Medical Centers
My husband and I came in Easter morning as my water had broke. With everyone focused on the Coronavirus, it was a little hectic, but they all worked together to take care of me.
During the birthing process, every single nurse and doctor was absolutely amazing! My care and my baby’s care was their top priority! I know they are exhausted from all the new happenings in the world, but they pushed everything aside and got their jobs done without hesitation!
To each and every one of you who helped bring [my baby boy] into this world and kept us comfortable during our extended stay, thank you! I say that from the bottom of my heart!
Hampton Behavioral Health Center
I know you must be crazy busy, but I wanted to let you know your nursing teams are outstanding. It is scary times with the virus separating us. We are all scared, stressed and helpless.
It is for me a huge stress reliever watching how your staff work. They are positive and dedicated to their jobs. Even though they have masks covering their smiles, they radiate those smiles through their voices.
Doctors, social workers, kitchen helpers and housekeeping have all greeted me with the same smiles through their masks. I am working on myself and your staff is helping me. I know I have a good foundation.
The Vines Hospital
Sometimes we take life for granted, not knowing the true value and purpose of life. I’m not sure that I have found my purpose in life yet. But thanks to the Vines, I have found the true price and significance of life.
I’ve never encountered such a beautiful staff that is so attentive to each and every individual, they are really concerned for each patient.
I believe that the decisions I have made brought me here as a consequence. But let me tell you not every consequence has a bad result. This has to be one of the best experiences and outcomes that could have ever happened to me.
While being here I had the opportunity to gather my thoughts and balance out what’s really important in life.
It is thanks to the staff at the Vines that I found my journey—my journey to a better life, my journey to helping others and my journey to be successful in life. Thank you all sincerely for the love and support.
Keep up the good work.